A. Cancellation policy

Introduction

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity:

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must inform us (Karin Beumer and Paul Dub GbR, Dripdrop Ceramics, Germany, email: info@dripdropceramics.com) by means of a clear statement (e.g. a letter sent by post or email ) about your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract.

Returns/returns can only be sent to the following address: Karin Beumer and Paul Dub GbR, Dripdrop Ceramics, Robert-Blum-Str.25, 68199, Mannheim, Germany.

The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

Conditions for course cancellation

resignation

by Dripdrop Ceramics

If, regardless of the reasons, the lecturer is unable to hold one or more teaching units, he/she is entitled to hold them at another time so that the total number of lessons is retained. Further claims against the course instructor are excluded.

by the participant

See right of withdrawal point 3.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

The right of withdrawal does not apply to contracts for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.

The right of withdrawal expires prematurely for contracts for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Unless otherwise agreed, there is no right of withdrawal for contracts for the provision of services in connection with leisure activities if the contract provides for a specific date or period for the provision. According to this, a right of withdrawal is also excluded for contracts that concern the sale of tickets for scheduled leisure events. This means that as far as Karin Beumer and Paul Dub GbR, Dripdrop Ceramics, offers services in this area, including in particular courses/workshops with an appointment, there is no right of withdrawal! Every order/registration with Karin Beumer and Paul Dub GbR, Dripdrop Ceramics, with a date/period is therefore binding immediately after registration. Payments are non-refundable, regardless of whether the participant attends the course or not. This also applies, among other things, in the event of illness.

If participation is canceled by Karin Beumer and Paul Dub GbR, Dripdrop Ceramics, course fees already paid will of course be refunded in full. Any further claim is excluded.

The participant has no right to the booked appointment. If Karin Beumer and Paul Dub GbR, Dripdrop Ceramics, are unable to provide the service on the booked date, the participant is entitled to a full refund. Karin Beumer and Paul Dub GbR, Dripdrop Ceramics assumes no liability for any subsequent costs that the participant may incur.

Karin Beumer and Paul Dub GbR, Dripdrop Ceramics reserves the right to adjust current prices at any time!

General information

1) Please avoid damage and contamination of the goods. Please send the goods back to us in the original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
2) Please do not send the goods back to us carriage paid.
3) Please note that the aforementioned numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

B. Cancellation form

If you want to cancel the contract, please fill out this form and send it back.

At

Karin Beumer and Paul Dub GbR
Dripdrop Ceramics
Robert-Blum-Str.25
68199 Mannheim
Germany

Email: info@dripdropceramics.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer(s)

________________________________________________________
Address of the consumer(s)

________________________________________________________
Signature of the consumer(s) (only for paper notification)

_________________________
Date

(*) Delete what is not applicable